AI voice agents for manufacturers and B2B suppliers

Yes. Outpero's AI voice agent handles manufacturers and B2B suppliers calls end to end — calling every IndiaMART and TradeIndia buy-lead within 30 seconds and capturing the full requirement. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For manufacturers and B2B suppliers, an Outpero AI employee will call IndiaMART, TradeIndia and website enquiries within 30 seconds through Zapier, Make or webhook; capture product, specification, quantity, delivery location, timeline, GST number and whether the buyer is a trader or end user; book a technical call with a sales engineer for custom or high-value requirements; run follow-up calls on quotations sent but not converted within a few days. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because manufacturers and B2B suppliers buy leads on IndiaMART, TradeIndia and ExportersIndia, where a single buy-lead is often sent to several suppliers at once. The supplier that calls within minutes, understands the specification and sends a quotation the same day usually gets the order. Sales engineers are on the shop floor or travelling, and leads that arrive after 5pm wait until the next morning.

It captures them accurately rather than interpreting them. Load your catalogue with key specifications and it asks the right follow-ups — capacity, material grade, voltage, size — and records the buyer's answers verbatim. If a requirement falls outside your range, it says so honestly. Anything needing engineering judgement is booked as a call with your sales engineer, who receives the transcript first.

IndiaMART provides an API for exporting leads to a CRM, which Zapier, Make or a webhook can pick up. Once Outpero receives the lead, it dials within 30 seconds. The delay that matters is usually upstream, so check how often your lead sync runs and set it to the fastest option available. Website and TradeIndia enquiries can be routed the same way.

It asks what a good inside-sales executive would: who the buyer is, whether the material is for own use or resale, quantity, timeline, delivery location and GST number. Those answers, captured as fields, let you prioritise end users with real orders and route small or speculative enquiries into a cheaper follow-up track. Over time, the data also shows which lead categories bring real buyers.

A complete requirement sheet for each lead — product, specification, quantity, location, timeline, buyer type, GST number and next step — plus recording, transcript and summary. It arrives in the dashboard and at your webhook, so your CRM or a Google Sheet updates automatically. Sales engineers can quote the same day instead of spending the morning gathering basics over the phone.