AI voice agents for edtech companies

Yes. Outpero's AI voice agent handles edtech companies calls end to end — calling every free-class and course enquiry within 30 seconds and booking the counselling session. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For edtech companies, an Outpero AI employee will call every Meta, Google or landing-page lead within 30 seconds of sign-up, before the learner closes the tab; qualify the learner: current role or class, goal, time available per week and budget; book a counselling session or demo class into a counsellor's calendar, live on the call; run reminder calls before live masterclasses and webinars to lift attendance, with the joining link on WhatsApp. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because edtech companies buy leads by the thousand through Meta ads, free masterclasses and scholarship tests, then hand them to counsellors who can manage perhaps a hundred dials a day. Leads called after a day convert far worse than those called while the learner is still on the page, and masterclass sign-ups go cold within hours. The sector also carries a reputation for aggressive sales calls, and consumer-protection authorities have been watching how courses are sold.

It should do the opposite. The agent asks a few qualifying questions, explains the course honestly using the facts you provide, and books a session only if the learner wants one. It does not invent scarcity, fake deadlines or guaranteed placements, and you should not script it to. The Central Consumer Protection Authority's 2023 guidelines on dark patterns cover false urgency, and every call is recorded for audit.

It can describe the payment options you list — full payment, instalments, no-cost EMI through a named lending partner — and capture whether the learner wants financing. It does not assess eligibility or promise approval; that is the lender's process. Most edtech teams have the agent flag finance interest so the counsellor brings the right options to the session. Nobody is signed up for a loan on the call.

The agent asks for a convenient time and records it, and the lead can be added to a follow-up campaign at that hour, with retries if the learner does not pick up. Everything is captured as a field — goal, background, preferred callback time, objection — so counsellors pick up mid-conversation rather than starting again. Leads who say they are not interested are marked so they stop receiving calls.

Compare cost per counselling session and cost per enrolment for leads the agent called against your counsellor-only baseline over similar ad spend. The dashboard shows pickup, call outcome and sessions booked; your CRM shows enrolments. Also watch the show-up rate for booked demos, because a faster first call often reaches learners while they are still interested, and that carries through to the session.