AI voice agents for used-car dealers

Yes. Outpero's AI voice agent handles used-car dealers calls end to end — calling every buyer and seller enquiry within 30 seconds and booking the test drive or inspection. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For used-car dealers, an Outpero AI employee will call buyer enquiries from your website, Meta ads and listing portals within 30 seconds and confirm which car they want; qualify budget, body type, fuel, finance need and whether they have a car to exchange; book the test drive and send the car's photos, location and price on WhatsApp; call owners who submitted a sell-my-car form and book a physical inspection before another dealer does. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because used-car dealers fight on two fronts: buying stock from owners and selling it to buyers who compare the same model across a dozen listings on CarDekho, CarWale and OLX. Both sides go cold fast — a seller accepts the first fair inspection, and a buyer books a test drive with whoever calls first. Most dealers run with a few salespeople who are on the lot, at the RTO or chasing loan approvals.

It should not. Negotiation depends on inspection, the buyer's exchange car and your margin, so the agent states the listed price, says whether it is negotiable if you allow that, and books the visit. The same applies to sellers: it captures the asking price, kilometres, number of owners, insurance status and service history, then books the inspection. Your evaluator makes the offer in person.

Give it a spreadsheet of current stock and it reads it live during the call — model, year, kilometres, price and status. If a buyer asks about a car sold yesterday, the agent says so and offers the closest matches in their budget. Update the sheet when a car is booked and the next call reflects it. A custom API works the same way for dealers who use inventory software.

The agent explains your standard process — who handles the RC transfer through the RTO, what documents the seller must bring, whether a loan NOC from the financier is needed — using the script you provide. It also runs document-collection campaigns to sellers who have not sent the RC copy, insurance or NOC. Ownership disputes, hypothecation problems and anything unusual go to your staff.

Usually, because a smaller dealer has fewer people to cover the phone. You pay only for connected minutes, with no setup or monthly base fee, so a quiet month costs little. The value is in leads that would otherwise wait until evening — a buyer who books a test drive at 11am rather than with another dealer at noon. If your enquiries are already called within minutes, the gain is smaller.