AI voice agents for IVF and fertility clinics

Yes. Outpero's AI voice agent handles IVF and fertility clinics calls end to end — calling every fertility enquiry within 30 seconds, discreetly, and booking the first consultation. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For IVF and fertility clinics, an Outpero AI employee will call new enquiries from Meta and Google lead forms and the clinic website within 30 seconds, while the couple is still on the page; check first that it is a good time to talk, and offer a later callback time if it is not; capture how long the couple has been trying, previous treatment such as IUI or IVF cycles, and preferred branch; book the first consultation with the fertility specialist into the clinic calendar and confirm it on WhatsApp. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because fertility enquiries are slow, private decisions. A couple may research for months, then fill a form late at night after another disappointing result. If the clinic calls back two days later, during office hours with colleagues around, the moment is gone. Clinics spend heavily on Meta and Google ads, yet much of that spend leaks between the form and the first consultation, and couples who consulted but did not start treatment are rarely followed up.

Fertility clinics in India operate under the Assisted Reproductive Technology (Regulation) Act 2021 and the PCPNDT Act, which bans sex selection. Script the agent to state plainly that the clinic does not offer sex selection if a caller asks, and to stay out of medical advice altogether. It books consultations, captures history and passes clinical questions to the doctor. Success-rate claims should not be in the script at all.

The person asked to be contacted, so a prompt call is usually welcome — what matters is tone and discretion. The agent opens by checking whether it is a good time, does not mention treatment details until it has confirmed it is speaking to the person who enquired, and offers to call back at a time they choose. Calling windows can keep campaigns to evenings or weekends, when most couples can speak privately.

Recording, transcript, summary and sentiment, along with the fields you set: age bracket, years trying, previous IUI or IVF cycles, reports already done, preferred branch, and whether a consultation was booked. This arrives in the dashboard and at your webhook. Treat it as sensitive personal data under the DPDP Act 2023 and restrict dashboard access to the counselling and front-office team.

It can run reminder campaigns for appointment dates such as baseline scans, follow-up scans or counselling sessions, using a list your team uploads each day. Medication timing during stimulation is a clinical instruction and should come from the nurse or doctor, not an automated call. Most clinics keep the agent on scheduling and attendance, where a missed visit costs a slot, and leave every clinical instruction to staff.