AI voice agents for colleges and universities

Yes. Outpero's AI voice agent handles colleges and universities calls end to end — calling every application lead within 30 seconds and chasing incomplete applications to submission. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For colleges and universities, an Outpero AI employee will call leads from Meta, Google and your application portal within 30 seconds, plus aggregator leads wherever they can be pushed by webhook; qualify programme of interest, entrance exam and score or rank, Class 12 stream and hostel need; run campaigns to applicants who started but did not pay the application fee or upload documents; book campus tours and counselling sessions, and send the brochure and fee structure over WhatsApp. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because colleges buy leads from Shiksha, CollegeDunia and Careers360, run Meta campaigns, and get a flood of applications in the weeks after JEE, NEET, CUET and Class 12 results. Students apply to a dozen institutions, pay a few application fees, and commit to whichever college keeps them engaged. Admission teams cannot call thousands of leads in that window, and half-filled applications are abandoned at the fee-payment step.

No. It can share last year's cut-offs or eligibility criteria if you provide them, clearly framed as past data, but it never promises a seat or a scholarship. Admission decisions depend on merit lists, counselling rounds and your own process. The agent's job is to keep the student engaged, collect the information your team needs, and book time with a counsellor who can speak to their case.

It should. The DPDP Act 2023 treats people under 18 as children whose personal data needs verifiable parental consent. In practice, colleges collect a parent's number and consent on the form and schedule calls to whichever contact the family prefers. The agent can ask whether a parent should join the counselling session and note it. Have your counsel review the consent wording on your forms.

How many calls run at once depends on your channels: a channel is one call at a time on your number, and each extra channel is ₹649/month. A college can run a result-week campaign to fresh leads, then one for incomplete applications and one for counselling-day reminders, adding channels for the busy weeks. Calling windows and retries spread the load so students are reached at sensible hours rather than all at once.

For every call: recording, transcript, summary, sentiment and your custom fields — programme, entrance exam and score, city, hostel need, budget concerns, other colleges mentioned and next step. It arrives in the dashboard and at your webhook, so it can update your admissions CRM or a Google Sheet through Zapier or Make. Counsellors then spend their time on students who are ready to decide.