AI voice agents for SaaS and IT services companies

Yes. Outpero's AI voice agent handles SaaS and IT services companies calls end to end — calling every demo request and trial sign-up within 30 seconds and booking the demo. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For SaaS and IT services companies, an Outpero AI employee will call demo requests and trial sign-ups within 30 seconds and qualify company size, use case and current tool; book the demo into an account executive's calendar, live on the call; run onboarding calls to trial users who have not completed setup, with help links sent on WhatsApp; run reminder calls before webinars and scheduled demos to lift attendance. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because b2B software and IT-services firms in India pay for demo requests, free-trial sign-ups and webinar registrations, then let them sit while SDRs work through a queue. For SMB products — billing, GST, HR, CRM — the buyer is a business owner who signed up between tasks and will have forgotten by tomorrow. Many free trials never get set up, and nobody calls to find out why.

For enterprise deals the agent's role is narrower: confirm the request, qualify size and use case, and book the meeting. It is not a substitute for an account executive, and pretending otherwise hurts credibility. For SMB products, where the buyer is a shop owner or accountant, a quick call in Hindi or English that books a demo is often welcome. Test it separately for each segment.

With the framework you write into the script — company size, role, current tool, pain, timeline and budget band, or BANT if that is your standard. Each answer is captured as a field and posted to your webhook, so your CRM can route the lead by segment. Unqualified leads get a polite close and a link to self-serve resources instead of an account executive's time.

Up to the knowledge you provide. Load your FAQ, pricing tiers and integration list and it handles routine questions — whether it works with Tally, whether there is a mobile app, which plans exist. Deeper questions about architecture, security reviews or custom builds are noted for the solutions engineer and booked as a call. A clear promise to have a specialist confirm beats a guessed answer.

Results go to any webhook, so they can reach HubSpot, Salesforce, Zoho, LeadSquared or your own database, directly or through Zapier and Make. Leads can come in the same way from your sign-up flow. During the call it can book into a calendar, read or write a spreadsheet, call a custom API — for example to check whether a trial account has finished setup — and send a WhatsApp message.