AI voice agents for ayurveda and wellness centres
Outpero gives ayurveda and wellness centres an AI employee that works the phones — calling every consultation and Panchakarma enquiry within 30 seconds and booking the vaidya consultation. It speaks Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switches to English the moment the caller does, and has no setup fee, with calls from ₹5/min.
* Time from the lead reaching Outpero to the first ring, under normal conditions. It depends on how quickly your lead source delivers the lead.
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Call the agent yourself and hear how it handles a real enquiry in your customers' language. No card, no signup — 50 free credits when you’re ready to deploy one.
No setup fee · calls from ₹5/min
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The problem in ayurveda and wellness centres
Ayurveda clinics, Panchakarma centres and wellness retreats sell consultations and multi-day programmes that need a real conversation before anyone commits. Enquiries arrive from Meta ads, Google and the centre's website, often from someone researching on behalf of a parent, while staff are busy with therapies. Claims are also tightly bound: the Drugs and Magic Remedies (Objectionable Advertisements) Act 1954 forbids claiming to cure listed conditions, so a careless telecaller creates real risk.
What the AI employee actually does
- 01Call new enquiries from Meta, Google and your website within 30 seconds, while the person is still comparing centres
- 02Capture the concern, who the treatment is for, their age, and whether they want an outpatient consultation or a residential programme
- 03Book the first consultation with the vaidya into the centre calendar and send directions and preparation notes on WhatsApp
- 04Run reminder campaigns before multi-day Panchakarma programmes so patients arrive on the right day, prepared
- 05Run reactivation campaigns to past guests ahead of seasonal programmes such as monsoon Karkidaka treatments
Businesses measure this on one number: consultations booked and programme bookings per enquiry.
Hear how a call goes
A sample ayurveda and wellness centres call
A Meta lead-form enquiry for a Panchakarma programme from a caller asking on behalf of her mother · Runs in Malayalam with English words; shown here in English.
- Outpero AINamaskaram, am I speaking with Anitha? I am an AI assistant from Keraleeyam Ayurveda in Thrissur, calling about the Panchakarma enquiry you sent.
- CallerYes. It is for my mother. She is 62 and has knee pain for years.
- Outpero AIThank you. Would she prefer a residential programme, or consultation first as an outpatient?
- CallerFirst consultation. But will the treatment cure the arthritis completely?
- Outpero AII am not able to promise that. Our vaidya, Dr Menon, will examine her, explain what the treatment can and cannot do for her condition, and suggest a plan. That is why I would book the consultation first.
- CallerFine. We live in Palakkad, and she cannot travel long. Is there an option on the phone?
- Outpero AIYes, the first consultation can be on a video call, and if the vaidya advises a residential stay she can come to Thrissur after that. Would video on Saturday morning at 10 work?
- CallerSaturday at 10 is fine. Should she bring anything?
- Outpero AIPlease keep her old reports and the list of medicines she takes ready. I will send the video link and this list on WhatsApp now, in her name, Saraswathi.
- CallerThank you, please send it.
- Outpero AISent. The video consultation is booked for Saturday at 10 am with Dr Menon. Thank you, Anitha.
Video consultation booked with the vaidya for Saturday 10:00; patient details captured (62 years, long-standing knee pain, caller is daughter, based in Palakkad); old reports and medicine list requested; WhatsApp video link sent; no outcome promised.
An example written to show the shape of the call, not a recording or a customer result.
Where the leads come from
Where ayurveda and wellness centres get their phone leads
- →Meta lead ads for Panchakarma, back and joint-pain consultations and seasonal programmes such as Karkidaka treatment
- →Google Business Profile calls and Google search enquiries from people near the centre
- →Enquiry forms on the centre's website, which often carry questions asked on behalf of a parent
- →YouTube and Instagram videos by the vaidyas, with the enquiry link in the description
- →Past guests and patients, kept as a list for pre-season reminders and reactivation
Leads reach the agent by webhook, Zapier or Make, a CRM workflow, a CSV upload, or by parsing the alert email a portal sends — whichever your source supports.
Rules that shape the call
What ayurveda and wellness centres need to get right
| Rule or norm | What it means for the agent |
|---|---|
| Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 | The agent never claims that a treatment cures a listed condition or guarantees results, and sends any such question to the vaidya. |
| Consumer Protection Act, 2019 on misleading advertisements | What the agent says about a programme, its length or its price must match the centre's published offer exactly, with no claims added on the call. |
| TRAI Telecom Commercial Communications Customer Preference Regulations, 2018 | Calls to someone who enquired are service follow-ups, whereas seasonal-programme invitations to past guests are promotional and need DLT registration and DND screening. |
General information, not legal advice. Calls also run under TRAI’s rules on DLT-registered lines and the DND registry.
Price it
What AI calling would cost a ayurveda & wellness business
Estimate: consultation enquiries called
Defaults are an example for consultation enquiries called, not a promise. Change any number to match your business.
Calls that actually connect — unanswered calls are not billed.
1 channel is included with your number; each extra is ₹649/month.
- Talk time per month
- 1,300 min
- Calling (₹5/min)
- ₹6,500
- Number + 1 channel
- ₹649
- Subtotal
- ₹7,149
- GST (18%)
- ₹1,287
About ₹14 per connected call before GST.
Run it well
What to track
| Track | How to read it |
|---|---|
| Consultations booked per enquiry | This shows how many enquiries became a real conversation with a vaidya, the step that precedes any programme. |
| Consultations that convert to a programme | Track this by programme length; a gap suggests the first consultation is not answering the family's questions. |
| Arrivals on the correct day, prepared | Reminder calls before a multi-day programme should cut late arrivals and missing reports. |
| Past guests who rebook for the season | Compare rebookings after a pre-season reactivation call with the previous season's return rate. |
How it opens the call
नमस्ते, आपने Panchakarma package के बारे में पूछा था। ये treatment आप अपने लिए देख रहे हैं या घर में किसी और के लिए?
“Hello, you asked about our Panchakarma package. Are you looking at this treatment for yourself or for someone else in the family?”
Natural Hindi with English mixed in the way callers actually speak — and it can run the same call in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English.
Ayurveda & Wellness — questions people ask
Can an AI voice agent work for ayurveda and wellness centres?
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Yes. Outpero's AI voice agent handles ayurveda and wellness centres calls end to end — calling every consultation and Panchakarma enquiry within 30 seconds and booking the vaidya consultation. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.
What does an AI voice agent do for ayurveda and wellness centres?
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For ayurveda and wellness centres, an Outpero AI employee will call new enquiries from Meta, Google and your website within 30 seconds, while the person is still comparing centres; capture the concern, who the treatment is for, their age, and whether they want an outpatient consultation or a residential programme; book the first consultation with the vaidya into the centre calendar and send directions and preparation notes on WhatsApp; run reminder campaigns before multi-day Panchakarma programmes so patients arrive on the right day, prepared. Every call is recorded, transcribed and summarised automatically.
How much does an AI voice agent cost for ayurveda and wellness centres in India?
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Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.
How fast does it respond to a new ayurveda and wellness centres enquiry?
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Under 30 seconds from the enquiry landing. That matters here because ayurveda clinics, Panchakarma centres and wellness retreats sell consultations and multi-day programmes that need a real conversation before anyone commits. Enquiries arrive from Meta ads, Google and the centre's website, often from someone researching on behalf of a parent, while staff are busy with therapies. Claims are also tightly bound: the Drugs and Magic Remedies (Objectionable Advertisements) Act 1954 forbids claiming to cure listed conditions, so a careless telecaller creates real risk.
How does the agent stay within the Drugs and Magic Remedies Act?
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By saying less, not more. The script describes what the centre offers — consultation, Panchakarma, diet guidance, residential stays — and never claims to cure diabetes, arthritis or any other condition. When a caller asks whether a treatment will cure something, the agent says the vaidya will assess that in consultation and books it. Every call is recorded and transcribed, so you can audit exactly what was said.
Many enquiries are for an elderly parent. Can the agent handle that?
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Yes. The agent asks early who the treatment is for and captures the patient's age, main complaint and mobility needs separately from the caller's details. Children researching for parents often enquire from another city, so the agent also asks which centre suits the patient and whether a family member will accompany them, then books accordingly and sends the details to both numbers on WhatsApp if you allow it.
Can it sell residential programmes over the phone?
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It can explain the programmes you give it — duration, what is included, accommodation type, the price you list — and capture interest and preferred dates. Committing someone to a 14- or 21-day programme usually needs a consultation first, so most centres have the agent book that consultation, by video or in person, rather than close on the first call. A payment link can follow on WhatsApp after the consultation.
What does the centre see after each call?
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A recording, transcript, short summary and sentiment, plus the fields you defined: concern, patient age, who it is for, preferred centre and dates, programme interest and whether a consultation was booked. It arrives in the Outpero dashboard and at your webhook, so it can feed a Google Sheet or your CRM. The front office then knows who to prepare for and who needs a human follow-up.
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Hear Ayurveda & Wellness’s fastest employee take a call
Call the agent yourself and hear how it handles a real enquiry in your customers' language. No card, no signup — 50 free credits when you’re ready to deploy one.
No setup fee · calls from ₹5/min
Or see the full product — India's fastest employee.
