AI voice agents for home-services businesses

Yes. Outpero's AI voice agent handles home-services businesses calls end to end — calling every service enquiry within 30 seconds and confirming a technician slot. It works 24 hours a day in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, switching to English the moment the caller does.

For home-services businesses, an Outpero AI employee will call new enquiries from Google Ads, Meta, your website and JustDial or Sulekha (via webhook or Zapier) within 30 seconds; capture the service, appliance type or home size, locality, and preferred date and time; book the visit against technician availability in your calendar and send the confirmation on WhatsApp; run AMC-renewal and service-due campaigns — AC before summer, RO filter changes, pest-control follow-up treatments. Every call is recorded, transcribed and summarised automatically.

Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. A full-time telecaller doing the same job costs around ₹18,000 a month, works one shift and handles one call at a time. Prices exclude 18% GST.

Under 30 seconds from the enquiry landing. That matters here because home services are seasonal and urgent: AC servicing spikes in March and April, pest control before the monsoon, deep cleaning before Diwali. A customer who searches on Google, JustDial or Sulekha books whoever confirms a slot first, and Urban Company has taught customers to expect instant confirmation. Independent operators are on jobs all day and call back hours later, by which time the customer is already booked elsewhere.

Yes, from your rate card — visiting charge, per-unit servicing price, standard pest-control packages. It can read a price sheet live, so seasonal changes apply immediately. For repairs where cost depends on diagnosis, the agent states the inspection charge and says the technician will quote for parts on site. That keeps callers informed without promising a price for work nobody has seen.

Connect it to the calendar your team uses and it books only into open slots, live on the call. Operators who run schedules in a spreadsheet can let the agent read and write the sheet instead. Set slot lengths per service — a long block for a deep clean, a shorter one for an AC service — and keep separate calendars per area so technicians are not sent across the city between jobs.

Feedback calls ask whether the job was done properly and record the rating and comments. If a customer reports a problem — the AC still not cooling, pests returning — the agent apologises, captures the details and flags it for a supervisor callback, which shows up in the dashboard and at your webhook. It does not offer refunds or free revisits unless your policy is written into the script.

Often more than for a large one, because the owner is usually the person missing calls while on a job. There is no setup or monthly base fee; you pay for connected minutes from prepaid credits. The comparison is a few rupees of call time against the value of a job you would otherwise lose. If enquiries are already called within minutes, the gain is smaller, so test it on one service first.