Instant lead calling
AI Calls for JustDial Leads
JustDial lead calling means an AI voice agent calls back every enquiry JustDial sends you within seconds, confirms what the customer needs and books the visit or appointment. JustDial delivers most leads to businesses by SMS, email and its business app, so the usual path into Outpero is parsing the lead email with Zapier or Make, or using a CRM that already captures JustDial leads, and posting each one to Outpero's webhook.
* Time from the lead reaching Outpero to the first ring, under normal conditions. It depends on how quickly your lead source delivers the lead.
At a glance
AI Calls for JustDial Leads: the short version
| How it works here | |
|---|---|
| How it starts | Triggered the moment the lead or event arrives |
| Languages | Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English |
| It captures | Service needed, Locality, Date or urgency, Budget range |
| You measure it by | JustDial enquiries converted to booked jobs |
| Cost | No setup fee · from ₹5/min · number ₹649/month · Prices exclude 18% GST |
Why JustDial lead calling breaks when people do it
JustDial shares the same enquiry with several businesses in the same category and locality, so a customer looking for pest control in Kothrud or AC repair in Velachery gets calls from four or five vendors. The first one to call, and sound organised, usually gets the job. Small businesses on JustDial — salons, coaching classes, packers and movers, home services — often have the owner reading lead SMS between jobs, which means callbacks come late or not at all.
Step by step
How it works
- 01Send JustDial lead notifications to an email address, then use Zapier Email Parser or a Make mailhook to extract name, number, category and area and post them to Outpero's webhook; if your CRM already pulls JustDial leads, trigger from there instead.
- 02The agent calls within 30 seconds of the lead reaching Outpero and introduces your business by name.
- 03It confirms the service needed, the locality and when the customer needs it.
- 04It books a slot from your calendar or spreadsheet and sends the confirmation and your contact number on WhatsApp.
- 05Leads, outcomes and recordings are listed in your dashboard, so you can see which JustDial categories bring paying customers.
Hear how a call goes
A sample JustDial lead calling call
A JustDial enquiry for AC servicing in Adyar, Chennai; the customer has already been called by several other vendors. · Runs in Tamil with English words; shown here in English.
- Outpero AIVanakkam, am I speaking to Mr. Arun? This is the AI assistant of Cool Care Services, Adyar. You enquired on JustDial about AC servicing, so I am calling right away.
- CallerFour or five vendors have already called me in the last ten minutes. What do you want?
- Outpero AII will keep it short, then. Is it a split or a window AC, and is it servicing or is it not cooling?
- CallerSplit AC, not cooling properly. Two of them, in the bedrooms.
- Outpero AIUnderstood. Which area are you in, and when do you need the technician?
- CallerBesant Nagar. Tomorrow morning if possible, the heat is terrible.
- Outpero AIWe can come tomorrow between 9 and 11. The visit charge is ₹249, which is adjusted if you take the service, and the technician tells you the exact cost after checking the units. Does that work?
- CallerFine, book it. Will it be the same technician who came for you earlier? No, I mean, will he call before coming?
- Outpero AIYes, the technician calls about thirty minutes before reaching. I am sending the booking details and our contact number on WhatsApp now, Arun.
- CallerOkay, got it. Thanks.
Fields captured: service (split AC, two units, not cooling), locality Besant Nagar, slot tomorrow 9 to 11, JustDial category AC repair, customer had multiple vendor calls. Slot booked in the calendar, WhatsApp confirmation with contact number sent, lead and recording listed in the dashboard.
An example written to show the shape of the call, not a recording or a customer result.
What it captures on every call
Measured on: JustDial enquiries converted to booked jobs.
Connect it
How the trigger reaches Outpero
| Where it comes from | How it gets to the agent |
|---|---|
| JustDial lead email | Send JustDial lead notifications to a mailbox, then parse name, number, category and area with Zapier Email Parser or a Make mailhook. |
| CRM that collects JustDial leads | If your CRM already stores these leads, trigger Outpero from a CRM workflow rule instead of parsing emails. |
| Webhook mapping | Map the extracted category and area into webhook fields so the agent knows which service and locality to ask about. |
| Technician calendar | Connect the booking calendar so the agent offers only open morning and evening slots to the customer. |
| WhatsApp confirmation | After booking, the agent sends the slot, address confirmation and your contact number on WhatsApp during the same call. |
Results go back out the same way: a webhook you provide, or a live spreadsheet or API call mid-call. WhatsApp messages and calendar bookings are opt-in per employee.
Opening line
How it opens the call
नमस्ते, आपने JustDial पर pest control service के लिए enquiry की थी। मैं Shree Pest Control से बोल रहा हूँ — आपका flat किस area में है और service कब करवाना चाहेंगे?
“Hello, you enquired on JustDial about pest control. This is Shree Pest Control calling — which area is your flat in, and when would you like the service done?”
The same call runs in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English.
Price it
What JustDial lead calling would cost you
Estimate: JustDial lead calling
Defaults are an example for justdial leads called, not a promise. Change any number to match your business.
Calls that actually connect — unanswered calls are not billed.
1 channel is included with your number; each extra is ₹649/month.
- Talk time per month
- 1,040 min
- Calling (₹5/min)
- ₹5,200
- Number + 2 channels
- ₹1,298
- Subtotal
- ₹6,498
- GST (18%)
- ₹1,170
About ₹12 per connected call before GST.
Run it well
What to track — and what goes wrong
| Track | How to read it |
|---|---|
| Reach rate within the first minute | JustDial leads go to several vendors; compare answered calls against how fast you called to see if speed is winning you contacts. |
| Bookings by JustDial category | Rank categories by slots booked and later by completed jobs, so you pay for the ones that produce paying customers. |
| No-show on booked slots | A high no-show rate suggests customers booked with several vendors; consider a reminder call the evening before. |
| Out-of-area leads | A rising count means your JustDial service area is set too wide, which costs you calls that cannot convert. |
- !Opening with a long introduction, when the customer has already heard from several vendors; get to the service question in the first sentence.
- !Not entering your real service localities, so the agent books jobs your technicians cannot reach.
- !Quoting a fixed price over the phone for faults that need inspection.
- !Ignoring the email parser after JustDial changes its lead email format.
If you only get a handful of JustDial leads a week, a team member can call them faster than setting up parsing. It is also not suited to emergency services where a person must dispatch immediately.
Questions people ask
Does Outpero have a direct JustDial integration?
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No. JustDial leads usually reach businesses as SMS, email and app notifications, so the dependable route is the email: Zapier Email Parser or a Make mailhook reads each lead email and posts the name, number and requirement to Outpero's webhook. If you use a CRM that already imports JustDial leads, trigger the call from the CRM. The agent then calls within 30 seconds.
Can it call back customers who phoned my JustDial number directly?
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Only if those unanswered calls are recorded somewhere that can send a notification, such as an email alert or a missed-call log forwarded to a webhook. Outpero's inbound answering works on your own business number, so it cannot pick up a call while it rings on JustDial's number. When unanswered calls are forwarded, though, the agent can call each one back within seconds.
How fast does a JustDial lead need to be called?
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As fast as possible, because the same enquiry has usually gone to several of your competitors at once. Customers looking for a plumber, a pest control service or movers tend to book the first business that calls and sounds reliable. An instant call from Outpero means you are usually in that first conversation instead of the fourth.
Should the agent mention JustDial on the call?
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Yes. Opening with 'you enquired on JustDial about pest control' tells the customer exactly why you are calling, which stops them from hanging up on an unknown number. It also helps the customer keep track when several vendors are calling. The agent then introduces your business by name, so the booking is remembered as yours.
What does it cost a small business to call JustDial leads this way?
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You pay only for connected talk time from prepaid credits, with no setup fee and no monthly base fee. A two-minute call costs ₹10 on Standard or ₹13.60 on Premium, so 100 JustDial leads a month comes to roughly ₹1,000 to ₹1,360 in calls. Zapier or Make may have their own subscription costs depending on volume.
How much does an AI voice agent for JustDial lead calling cost?
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Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. You pay only for the minutes the agent is actually talking. Prices exclude 18% GST.
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