How much does an AI receptionist cost in India?
An AI receptionist in India is usually priced per minute of talk time or as a monthly plan. On Outpero, the AI employee picks up calls to your business number 24/7, handles the enquiry, qualifies the caller, books appointments and logs everything, billed on connected talk time at ₹5 or ₹6.8 per minute, with no setup fee and ₹649 a month for a dedicated number. Prices exclude 18% GST.
What the AI receptionist does
- —Picks up calls to your business number at any hour, including Sundays, holidays and lunch breaks.
- —Handles the enquiry in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam or Indian English, switching to English when the caller does.
- —Qualifies the caller and captures the fields you define, such as treatment, budget or preferred branch.
- —Books a real slot in your calendar and can send a WhatsApp confirmation during or right after the call.
- —Logs a recording, transcript, summary and sentiment for every call, and sends them to your webhook.
The agent can transfer a call to your team when a person should take it, and it can also capture the request and flag it in the summary and webhook so your team calls back.
What a month costs
| Business | Inbound calls a month | Average length | Standard ₹5 | With ₹649 number |
|---|---|---|---|---|
| Single-doctor clinic | 300 | 2 min | ₹3,000 | ₹3,649 |
| Salon with two branches | 500 | 1.5 min | ₹3,750 | ₹4,399 |
| Multi-specialty hospital desk | 2,000 | 2.5 min | ₹25,000 | ₹25,649 |
The Premium voice at ₹6.8 raises each figure by 36%, and all figures exclude 18% GST. The same credits also cover outbound calls, such as calling back website enquiries within 30 seconds.
Compared with a front-desk hire
A receptionist's salary is fixed whatever the call volume and covers one shift, one call at a time. An AI receptionist costs nothing in a quiet hour and picks up several calls at once in a busy one. A person at the desk is still better at greeting walk-in patients, handling an upset caller in person and making judgement calls, so many clinics use both.
Questions to ask any vendor
- —Is inbound billed per minute or as a monthly plan with a call cap?
- —Does the price include the phone number and carrier fees?
- —Can it book into your real calendar, or only take messages?
Since inbound is billed on connected minutes, a quiet month costs little and a busy admissions or festive month scales up without hiring.
Want to hear an AI voice agent handle this on a real call?
Follow-up questions
Can the same AI employee handle inbound and outbound calls?
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Yes. Outpero's AI employee picks up inbound calls to your business number 24/7 and also calls new enquiries within 30 seconds, runs bulk campaigns and supports voice broadcasts. All AI conversations draw on the same prepaid credits at ₹5 or ₹6.8 per connected minute, and every call is logged in one dashboard.