How much does a human telecaller cost in India?
A full-time telecaller in India typically costs ₹15,000 to ₹25,000 a month in salary, with ₹18,000 a common reference figure. The real cost is higher once you add a seat, phone and SIM, supervision, training and replacing people who leave. And one telecaller works one shift and handles one call at a time, which caps how many leads get called quickly. Prices exclude 18% GST.
Salary over a year
| Monthly salary | Annual salary |
|---|---|
| ₹15,000 | ₹1,80,000 |
| ₹18,000 (reference) | ₹2,16,000 |
| ₹25,000 | ₹3,00,000 |
Salaries vary with city, language and experience. Bilingual telecallers, those with sales targets and those in metros such as Mumbai or Bengaluru tend to sit at the upper end.
Costs on top of salary
- —Statutory costs where applicable, such as employer PF and ESI contributions.
- —Desk, computer, headset, phone or SIM and a calling plan.
- —A dialer or CRM licence for each seat.
- —Team lead or manager time for supervision and call checks.
- —Training time for each new hire, and the gap while a vacancy is filled when someone leaves.
- —Incentives and overtime for evening or Sunday calling.
What the money buys
A telecaller covers one shift, takes one call at a time, and spends part of the day dialling, waiting and writing notes rather than talking. Leads that arrive at 9 pm wait until morning. For comparison, ₹2,16,000 a year buys 43,200 connected minutes on Outpero's ₹5 Standard voice, with calls placed within 30 seconds, as many at a time as you have channels, and inbound calls to the business number picked up 24/7.
What a good telecaller is worth
Cost is not the whole story. An experienced telecaller builds relationships, reads hesitation, negotiates and handles complaints in a way a scripted agent cannot. Many businesses keep their best people and move them from first calls to closing, while AI handles first contact, reminders and qualification.
When comparing, use your real all-in cost per telecaller and the number of connected conversations each one actually completes in a month. That figure, not salary alone, is what to set against a per-minute price.
A quick all-in estimate
If statutory costs, equipment, software and supervision add even ₹5,000 a month to an ₹18,000 salary, the all-in figure is ₹23,000, or ₹2,76,000 a year. Plug in your own overheads; most businesses that do this exercise find the all-in cost well above salary.
Want to hear an AI voice agent handle this on a real call?
Follow-up questions
How many telecallers does one AI campaign replace?
+
It depends on how much talk time your telecallers complete. Outpero runs as many calls at once as you have channels, so 5 channels can work through in hours a list that one person would need days for. But the useful comparison is cost per connected conversation, and the people you keep usually move to closing rather than leaving.