Outpero vs Convin

Sourced from Convin’s published site, verified 14 October 2026. Convin’s pricing and features may have changed since — if something below is out of date, let us know.

"Convin AI automates customer conversations across sales, support, and collections to improve CX, boost efficiency, and increase revenue."

See how Outpero compares to Convin for yourself.

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Where they win

Convin is a Bengaluru conversation-intelligence platform for contact centres: it audits every human call, coaches agents, assists them live and runs a collections product, with claimed GDPR and HIPAA compliance, ISO certification and on-premise deployment, none of which Outpero offers.

Where Outpero wins

Outpero is a self-serve voice agent with a published ₹5 or ₹6.8 per-minute price, while Convin sells AI phone calls as one product in a demo-led enterprise suite with no published price.

Side by side

	Outpero	Convin
Published pricing	No setup fee, no monthly fee; Standard ₹5 / Premium ₹6.8 per connected minute (excl. 18% GST)	Not published — "Customized plans for every business"; book a demo (a manual quality-management tool is listed as free)
Core product	An AI voice employee that makes and answers calls	Conversation intelligence: automated QA of 100% of calls, real-time agent assist, coaching, voice of customer; AI phone calls are a newer product line
Indian languages	Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and Indian English, spoken by the agent	Language-support page lists 70+ languages for transcription, including Hindi, Telugu, Tamil, Kannada, Malayalam and Marathi; its demo voice agent offers English, Hindi and Hinglish
Inbound and outbound calls	Inbound answering, instant lead calls, bulk campaigns and voice broadcast	AI phone-call agents for inbound and outbound sales, support and follow-ups
Collections	General-purpose calling modes; no collections-specific product	Dedicated AI collections product, plus repayment and EMI reminder flows for banking and finance
Setup model	Self-serve at app.outpero.com; 50 free credits, no card	Demo-led enterprise sales; no self-serve sign-up for AI phone calls found
Deployment and certifications	Hosted by Outpero; 99.9% uptime SLA; DLT-registered line	GDPR and HIPAA compliant, ISO-certified (its claims); on-premise, client cloud or Convin private cloud
Hand-off to a person	Can transfer the call to your team	Hands off to a human with full context when a lead shows intent
Latency	0.8 to 1.3 s on average, end to end (caller stops, agent speaks)	Not published

Rows highlighted for Convin are areas where their published claims are ahead of Outpero’s on paper — stated plainly rather than left out.

Questions people ask

Is Outpero cheaper than Convin?

Outpero publishes its price on its own site: no setup fee, calls from ₹5/min. Convin's pricing: Not published — "Customized plans for every business"; book a demo (a manual quality-management tool is listed as free) (as published on Convin's site, verified 14 October 2026). Outpero is a self-serve voice agent with a published ₹5 or ₹6.8 per-minute price, while Convin sells AI phone calls as one product in a demo-led enterprise suite with no published price.

What does Convin do better than Outpero?

What does Outpero do better than Convin?

Outpero is a self-serve voice agent with a published ₹5 or ₹6.8 per-minute price, while Convin sells AI phone calls as one product in a demo-led enterprise suite with no published price.

Enterprise and custom: volume plans go as low as ₹3.5/min, quoted on your needs.

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