Best Yellow.ai alternatives in India
For an Indian business that mainly wants AI phone calls, Outpero (which publishes this page and is listed first) is the simplest alternative to Yellow.ai, with Haptik, Gnani.ai and Exotel the common enterprise comparisons. Companies that need 35+ channels, 150+ integrations and SOC 2 Type II coverage can reasonably stay with Yellow.ai.
Competitor details verified against their own websites on 2026-10-14. This page is published by Outpero, which is listed first.
Why people look beyond Yellow.ai
- —Yellow.ai publishes no voice rate; its only listed price is a Free plan billed in dollars, with 500 chat sessions a month and an overage of $0.99 per resolution.
- —Enterprise pricing is on a contact-us basis, so full capability is gated behind a sales conversation.
- —Outbound calling is not stated on the pages checked, so a business that mainly needs lead calling should confirm it.
- —India telephony and DLT registration are not mentioned on the pages checked.
Stay with Yellow.ai if: you need an enterprise platform spanning voice, chat and email across 35+ channels, 150+ pre-built integrations such as Salesforce, Zendesk and Genesys, and SOC 2 Type II, ISO 27001 and HIPAA coverage.
The alternatives
1. Outpero
Our productAn AI employee that calls every new lead in under 30 seconds in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, with no setup fee and published per-minute pricing from ₹5 to ₹6.8. Built for Indian businesses that want a finished agent, not a developer platform.
2. Haptik
“"AI Agents That Deliver Human-Like Customer Experiences"”
Haptik is an enterprise conversational platform across WhatsApp, voice and web that claims 100+ languages and ISO and GDPR compliance audited by BDO India LLP.
3. Gnani.ai
“"The Frontier AI Company" — "The world builds for studios. We build for the real world."”
Gnani.ai is a voice AI platform that names nine Indian languages, with cloud, private cloud, on-premise and air-gapped deployment options.
4. Exotel
“"The AI-Led CX ecosystem"”
Exotel combines Indian telephony, dialers, a voice blaster and AI voice agents, with a claimed 99.99% uptime and sub-300 ms voice latency.
5. Ozonetel
“"Orchestrate Intelligent Customer Experiences"”
Ozonetel is an enterprise contact-centre suite with predictive, power and preview dialers and automated DND scrubbing for outbound calls.
6. Ringg AI
“"Conversational intelligence to 10x your business" — "AI agents that deliver outcomes you want across Voice, Chat, WhatsApp and Web."”
Ringg AI is self-serve with a published ₹6 per connected minute voice rate and also sells WhatsApp and chat agents.
7. SquadStack
“"Outcome-Driven Voice AI Agents for Sales in India" — "Voice AI Agents that drive revenue by giving every lead the best pitch, on their preferred channel, in their language."”
SquadStack is a managed voice AI service for sales in India that supports nine Indian languages and ships its own dialer.
Questions people ask
How much does Yellow.ai cost?
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Its pricing page lists a Free plan with 500 chat sessions a month and an overage of $0.99 per resolution, and an Enterprise plan on a contact-us basis. No voice rate is published. Outpero publishes its voice rates in rupees, at ₹5 and ₹6.8 per connected minute, excluding 18% GST.
Does Yellow.ai support Indian regional languages on voice?
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Yellow.ai claims 500+ languages for its Nexus VOX voice agents, though the pages checked do not name them. Outpero names seven: Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and Indian English. Outpero publishes this page, so ask Yellow.ai which Indian languages are live on voice for your use case.
Is Yellow.ai suitable for a small business?
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It has a self-serve Free plan with limited features, but its full capability sits behind enterprise sales. Its strengths, such as 150+ integrations and 35+ channels, are aimed at larger organisations. A small team that only wants phone calls may prefer a product like Outpero, which starts from signup with 50 free credits.
When is Yellow.ai the better choice than Outpero?
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When you need breadth. Yellow.ai lists voice, chat and email, 35+ channels on its Enterprise plan, 150+ integrations including Salesforce, Zendesk and Genesys, and SOC 2 Type II, ISO 27001, ISO 27701, HIPAA and PCI-DSS. Outpero is a voice product built for Indian businesses and does not match that coverage.
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