Best Haptik alternatives in India
If you only need AI phone calling and want to start without a sales cycle, Outpero (which publishes this page and is listed first) is the simplest alternative to Haptik. Among enterprise options, Yellow.ai, Gnani.ai and Exotel are the usual comparisons. Large organisations running multi-channel support across WhatsApp, voice and web can reasonably stay with Haptik.
Competitor details verified against their own websites on 2026-10-14. This page is published by Outpero, which is listed first.
Why people look beyond Haptik
- —Haptik publishes no price; its pricing page offers only a demo request and an enterprise email address, so a buyer cannot budget before a sales conversation.
- —Its voice page does not say how calls are billed or whether the agent dials outbound, which matters for a business that mainly needs lead calling.
- —It is built around multi-channel enterprise programmes spanning WhatsApp, RCS, Instagram Direct, Facebook Messenger and web, which may be more than a team that only wants phone calls needs.
- —Its site claims 100+ languages without naming any, so a business has to ask which Indian languages are live on voice.
Stay with Haptik if: you run a large multi-channel customer experience programme, want ISO, GDPR, CCPA and FIPS 140-2 compliance audited by BDO India LLP, and are comfortable with a sales-led, enterprise engagement.
The alternatives
1. Outpero
Our productAn AI employee that calls every new lead in under 30 seconds in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English, with no setup fee and published per-minute pricing from ₹5 to ₹6.8. Built for Indian businesses that want a finished agent, not a developer platform.
2. Yellow.ai
“"Transform CX & EX with Yellowai's Agentic AI platform to autonomously drive human-like conversations at scale"”
Yellow.ai lists 150+ pre-built enterprise integrations, 35+ channels and SOC 2 Type II, ISO 27001 and HIPAA coverage, with enterprise pricing on request.
3. Gnani.ai
“"The Frontier AI Company" — "The world builds for studios. We build for the real world."”
Gnani.ai names nine Indian languages, lists SOC 2 and ISO 27001, and offers cloud, private cloud, on-premise and air-gapped deployment for regulated buyers.
4. Exotel
“"The AI-Led CX ecosystem"”
Exotel is a full Indian contact-centre and telephony stack where AI voice agents sit beside human agents who can monitor and take over conversations.
5. Convin
“"Convin AI automates customer conversations across sales, support, and collections to improve CX, boost efficiency, and increase revenue."”
Convin is a conversation-intelligence platform that audits every human call and coaches agents, with AI phone calls as a newer product line.
6. SquadStack
“"Outcome-Driven Voice AI Agents for Sales in India" — "Voice AI Agents that drive revenue by giving every lead the best pitch, on their preferred channel, in their language."”
SquadStack is a managed, sales-focused service supporting nine Indian languages, priced indicatively between ₹2 and ₹5 a minute plus a one-time setup cost.
Questions people ask
Does Haptik publish its pricing?
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No. Its pricing page offers only a demo request and an enterprise email address, and its voice page does not explain how calls are billed. Outpero publishes its rates openly, with Standard at ₹5 and Premium at ₹6.8 per connected minute, no setup fee and no contract, excluding 18% GST.
Can Haptik make outbound calls?
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Haptik's voice page says its agents handle large volumes of phone queries and route calls by stated need, but it does not specify inbound or outbound on the page checked. Outpero places calls to new leads in under 30 seconds, runs bulk campaigns and answers inbound calls, all from one dashboard.
Which Haptik alternative is best for a small business?
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A small business that only needs phone calls is usually better served by a self-serve product with a published rate than by an enterprise suite. Outpero starts from signup with 50 free credits and no card, and Ringg AI is another self-serve option. Outpero publishes this page, so compare both against your call volume.
Who should stay with Haptik?
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Large organisations running customer experience across several channels. Haptik lists WhatsApp, voice, RCS Business Messaging, Instagram Direct, Facebook Messenger and web, ISO and GDPR compliance audited by BDO India LLP, and says it serves 500+ enterprises. Outpero is a voice-only product and does not target that kind of programme.
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