Instant lead calling
CarDekho and CarWale Lead Calling with AI
CarDekho lead calling with AI phones each new car enquiry within 30 seconds, confirms which model the buyer wants and books a showroom visit or test drive. Outpero has no native CarDekho or CarWale integration; the lead reaches it by webhook, Zapier or Make, a CRM workflow, or by parsing the portal's lead alert email, and the dealership's agent calls straight away.
* Time from the lead reaching Outpero to the first ring, under normal conditions. It depends on how quickly your lead source delivers the lead.
At a glance
CarDekho and CarWale Lead Calling with AI: the short version
| How it works here | |
|---|---|
| How it starts | Triggered the moment the lead or event arrives |
| Languages | Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English |
| It captures | Model and variant of interest, Fuel type preference, Budget range, Exchange car (make and year) |
| You measure it by | share of portal enquiries converted into booked test drives |
| Cost | No setup fee · from ₹5/min · number ₹649/month · Prices exclude 18% GST |
Why CarDekho and CarWale lead calling breaks when people do it
A dealership gets the same buyer's enquiry from CarDekho, CarWale, Google and its own site, and every dealer in the city gets it too. The sales executive who is on the showroom floor with a walk-in cannot call back in a minute, so the lead is reached in the afternoon, after the buyer has already booked a test drive elsewhere. Leads on weekends and festival evenings, when buying intent peaks, are the ones most likely to wait. Executives also forget to log what the buyer wanted, so the next caller starts from zero.
Step by step
How it works
- 01A new buyer enquiry arrives from the car portal, and your CRM workflow, Zapier or Make scenario, webhook or an email-parsing step creates a lead with the name, number, model and variant.
- 02The lead is passed to Outpero, which calls within 30 seconds and names the model the person asked about.
- 03The agent confirms interest and asks about fuel type, budget, exchange car, finance need and how soon they plan to buy, in the buyer's language.
- 04If the buyer wants to see the car, it books a test drive or showroom visit slot in your calendar and sends the showroom location on WhatsApp.
- 05The recording, summary and captured fields reach your dashboard and webhook, so the sales executive starts from a qualified, scheduled lead.
Hear how a call goes
A sample CarDekho and CarWale lead calling call
A Hyderabad car showroom calls a new Creta enquiry from CarDekho within seconds of it arriving. · Runs in Telugu with English words such as 'test drive', 'exchange' and 'on-road price'; shown here in English.
- Outpero AIHello, this is Outpero's AI assistant calling from Sai Motors, Hyderabad. Is this Vikas Reddy? You enquired about the Creta on CarDekho.
- CallerYes, I did. What is the on-road price for the SX variant?
- Outpero AII do not want to quote a wrong number, Vikas ji. Our sales executive will confirm the exact on-road price for you at the showroom. May I ask a few quick questions so he is ready?
- CallerOkay, go ahead.
- Outpero AIThank you. Are you looking at petrol or diesel, and do you have an old car to exchange?
- CallerPetrol. I have a 2015 Swift to exchange. Finance also needed.
- Outpero AINoted: petrol, a 2015 Swift for exchange and finance needed. How soon are you planning to buy?
- CallerWithin a month. I want a test drive first.
- Outpero AIWe have a test drive open this Saturday at 11. Would that suit you? I will send the showroom location on WhatsApp.
- CallerSaturday at 11 is good. Send the location.
Captured: Creta SX petrol, exchange of a 2015 Swift, finance needed, purchase within a month, Telugu preferred, test drive booked for Saturday at 11 am. The showroom location was sent on WhatsApp. The on-road price question was flagged for the sales executive instead of being answered on the call.
An example written to show the shape of the call, not a recording or a customer result.
What it captures on every call
Measured on: share of portal enquiries converted into booked test drives.
Connect it
How the trigger reaches Outpero
| Where it comes from | How it gets to the agent |
|---|---|
| CarDekho or CarWale lead email | An email-parsing step reads the enquiry mail for name, number, model and variant and sends them to Outpero as a lead. |
| Dealer management system or CRM | A workflow on 'new portal lead' passes the record on to Outpero as soon as the CRM creates it. |
| Zapier or Make scenario | A scenario watches the shared sales inbox or leads sheet and posts each new buyer enquiry to Outpero automatically. |
| Webhook from a lead-distribution tool | If a tool assigns portal leads to branches, post the lead with its branch to Outpero so the right showroom is named. |
| Showroom calendar | Test drive slots are booked in the calendar your sales team already checks, and the confirmation goes out on WhatsApp. |
Results go back out the same way: a webhook you provide, or a live spreadsheet or API call mid-call. WhatsApp messages and calendar bookings are opt-in per employee.
Opening line
How it opens the call
नमस्ते विकास जी, आपने CarDekho पर Creta के बारे में enquiry की थी — मैं Sai Motors से बोल रही हूँ। क्या आप इस हफ़्ते test drive के लिए आ सकते हैं?
“Hello Vikas ji, you enquired about the Creta on CarDekho, and I am calling from Sai Motors. Could you come in for a test drive this week?”
The same call runs in Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and English.
Price it
What CarDekho and CarWale lead calling would cost you
Estimate: CarDekho and CarWale lead calling
Defaults are an example for portal leads called, not a promise. Change any number to match your business.
Calls that actually connect — unanswered calls are not billed.
1 channel is included with your number; each extra is ₹649/month.
- Talk time per month
- 1,365 min
- Calling (₹5/min)
- ₹6,825
- Number + 1 channel
- ₹649
- Subtotal
- ₹7,474
- GST (18%)
- ₹1,345
About ₹19 per connected call before GST.
Run it well
What to track — and what goes wrong
| Track | How to read it |
|---|---|
| Time to first call | Compare the portal alert time with the first dial, since buyers often enquire at several showrooms and the first one to speak tends to be remembered. |
| Answered leads against test drives booked | A gap points to a slot or location problem more than to the script, so check which slots were refused. |
| Test drives booked against showroom visits | If booked drives do not turn into visits, look at the reminder and the WhatsApp location message. |
| Exchange and finance fields filled | These fields decide how the sales executive prepares, so low fill rates mean the questions are being skipped or asked too late. |
- !Having the agent quote on-road prices or discounts that change by day and variant.
- !Calling about the wrong model because the portal lead was mapped to a default variant.
- !Not sending the showroom location on WhatsApp, so the buyer drives to the wrong branch.
- !Running too few channels on a busy day, so a lead that arrived in the morning waits for a free line.
Not for price negotiation or booking-amount discussions, which need a salesperson. It is also a weak fit for a showroom that cannot pass portal leads to Outpero within minutes.
Questions people ask
Does Outpero connect directly to CarDekho or CarWale?
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No. There is no native integration with either portal. Leads reach Outpero through a webhook, a Zapier or Make scenario, a CRM or DMS workflow, or by parsing the lead alert email the portal sends your dealership. After that the AI dials within 30 seconds. What you can set up depends on your portal account and CRM.
Can the AI book test drives?
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Yes, when calendar access is switched on for the employee. It offers open slots, books the one the buyer picks and sends the showroom address on WhatsApp. It can also record a preferred time as a field if you prefer your staff to confirm manually. The agent does not quote on-road prices unless you have given it approved figures.
What about used-car enquiries?
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The same flow works for used-car dealers. The agent confirms the exact car the buyer asked about, checks it is still available if you connect a stock sheet, and asks budget and timeline. It does not negotiate price. Hot leads are booked for a visit or transferred to your team while the buyer is still on the line.
Can it call in regional languages?
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Yes. Hindi, Telugu, Tamil, Marathi, Kannada, Malayalam and Indian English are live, and the agent switches to English mid-sentence as buyers do when they say variant names, mileage or EMI. A dealership in Pune can set Marathi and one in Coimbatore can set Tamil, at the same per-minute price.
What does it cost for a dealership?
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A two-minute qualifying call costs ₹10 on Standard at ₹5/min and ₹13.60 on Premium at ₹6.8/min, with no setup fee. Unanswered calls are not billed. A dedicated +91 number is ₹649/month with one channel, and each extra channel is ₹649/month for busy weekend peaks. Prices exclude 18% GST.
How much does an AI voice agent for CarDekho and CarWale lead calling cost?
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Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. You pay only for the minutes the agent is actually talking. Prices exclude 18% GST.
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