Is there a Hindi AI receptionist that answers calls 24/7?
Yes. Outpero's AI employee answers calls to your business number in Hindi at any hour, including nights, Sundays and festival weeks. It greets the caller, answers from your brief, qualifies the enquiry, books an appointment and logs a summary. It switches to English when the caller does, and can transfer the call to your team when someone is available.
What 24/7 means in practice
The agent runs on software, so it does not take lunch, leave at 7 pm or travel home for Diwali. Outpero publishes a 99.9% uptime SLA. For a business with a single front desk, the calls that matter most are the ones that arrive when nobody is there.
When calls usually get missed
- —Evenings after the shop or clinic closes, when most enquiries from salaried callers arrive.
- —Sundays and public holidays.
- —The Diwali, Holi and wedding-season weeks when staff are on leave.
- —Peak hours when the line is busy with another caller.
What the Hindi agent says at night
नमस्ते, Gupta Dental Care में आपका स्वागत है। यह एक AI असिस्टेंट है। आप appointment के लिए कॉल कर रहे हैं या कोई और जानकारी चाहिए?
In English: 'Namaste, welcome to Gupta Dental Care. This is an AI assistant. Are you calling for an appointment or do you need other information?' The caller can answer in Hindi, English or a mix.
What happens after the call
Each call produces a recording, transcript, summary, sentiment and the fields you asked for, in the dashboard and on your webhook. The staff arriving next morning see a list of who called, what they wanted and which slots were booked. A returning caller is recognised, and the agent picks up from the last conversation.
Limits worth planning for
- —Emergencies: put the number to call in the brief, since the agent should not make a medical or safety judgement.
- —Transfers: handing a call to your team only works when someone is there to take it.
- —Overlap: each channel is one call at a time, so extra channels at ₹649 a month each suit a busy line.
- —Dialect: the agent speaks standard conversational Hindi. Test with callers from your own area.
Billing is on connected minutes only, at ₹5 on Standard or ₹6.8 on Premium, excluding 18% GST, with no setup fee. The dedicated number is ₹649 a month.
Want to hear an AI voice agent handle this on a real call?
Follow-up questions
Will callers know they are talking to an AI?
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Yes. The agent identifies itself as an AI at the start of the call. Most callers care more about getting a quick, correct answer than who gives it, but clear disclosure is the honest approach and keeps you on the right side of calling norms.
Can I use it only outside office hours?
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Yes, in principle. Many businesses let staff take calls in the daytime and rely on the agent when the line is unattended or busy. Check how call forwarding works with your telecom provider, and run a short pilot before relying on it for every after-hours call.