Code-switching · live · తెలుగు + English
Tenglish AI voice agents
Outpero's AI voice agent speaks Tenglish: it opens in Telugu and switches to English the moment the caller does, mid-sentence, in the same voice. Built in Hyderabad, it treats Telugu-English mixing as the normal case, calls each new lead within 30 seconds and costs from ₹5/min with no setup fee.
* Time from the lead reaching Outpero to the first ring, under normal conditions. It depends on how quickly your lead source delivers the lead.
No census counts Tenglish; it is the everyday business register of many of Telugu's 81 million first-language speakers (Census 2011), especially in Hyderabad and the coastal Andhra cities
Why Tenglish is hard for voice AI
In Tenglish, English words are absorbed into Telugu grammar rather than switched to: 'book chesanu', 'cancel aipoindi', 'confirm cheyyandi'. The English root carries the topic and the Telugu suffix carries tense, politeness and negation, so a system that hears only the English word can record the opposite of what the caller meant. Hyderabad speech adds Dakhni-influenced words, and callers flip between full English sentences and Telugu without warning.
What Outpero does in Tenglish
Tenglish is how Outpero's Telugu agent works by default; no separate mode is needed. The agent opens in Telugu with 'andi' where a polite telecaller would use it, follows callers into English mid-sentence, and keeps going without asking them to repeat. It uses a neutral spoken register intended for callers across Telangana and Andhra Pradesh rather than per-dialect models, so test with leads from your own district.
Hear it
Tenglish sample calls
Sample calls from the product in Telugu, one per sector. Press play; nothing loads until you do.
By use
Five ways to use a Tenglish AI voice agent
Tenglish AI calling agent
A Tenglish AI calling agent, built in Hyderabad, rings a fresh lead and opens in polite Telugu with 'Namaskaram andi' before moving into English wherever the lead does. A buyer saying 'site visit Saturday fix cheyyandi' is understood as a request, and the slot is booked while the call is still running.
Tenglish voice bot
A Tenglish voice bot is judged by what it does with 'cancel cheyyakandi'. A menu bot catches the English word cancel and misses the Telugu negation. A conversational bot hears the whole phrase, understands 'please do not cancel', and answers in the same mix without asking the caller to pick a language.
Tenglish AI receptionist
A Tenglish AI receptionist suits Hyderabad hospitals and diagnostic labs, where a caller says 'appointment kavali, tomorrow evening' and expects a booking rather than a language menu. The agent answers around the clock, collects name, number and reason, and transfers to a front-desk person when a human is needed.
Tenglish IVR replacement
Tenglish IVR replacement swaps 'Telugu kosam 1 nokkandi' menus for one open question. The caller says 'report ready aa?' or 'EMI date maarchali' and the agent resolves or routes it. It matters most for lab-report and loan queries, which are English nouns sitting inside Telugu sentences.
Tenglish AI telecalling
Tenglish AI telecalling pushes a CSV list through the calling windows you set, with retries and DND screening. A Telangana or Andhra sheet often holds Telugu-first contacts from smaller towns beside English-heavy IT professionals; one campaign adapts call by call instead of being split into two.
How it opens the call
Hi అండి, నేను Prime Interiors నుంచి Priya — మీరు 3BHK interior quote కోసం form fill చేశారు కదా, ఈ Saturday site visit fix చేద్దామా?
“Hi, this is Priya from Prime Interiors — you filled the form for a 3BHK interior quote, right? Shall we fix a site visit this Saturday?”
A reminder call from a dental clinic in Kukatpally, Hyderabad, to a patient with a root-canal appointment tomorrow.
A sample Tenglish call, line by line
| In తెలుగు + English | In English |
|---|---|
| Agent: నమస్కారం అండి, నేను Smile Dental Clinic నుంచి Divya, ఒక AI assistant ని. రేపు సాయంత్రం 5 గంటలకు మీ root canal appointment ఉంది, confirm చేద్దామా? | Greets politely, says it is an AI assistant from the clinic, and asks to confirm tomorrow's 5 pm root-canal appointment. |
| Caller: అయ్యో, రేపు office లో meeting ఉంది అండి. Appointment day after tomorrow కి shift చేయగలరా? | Says a work meeting clashes and asks to move the appointment to the day after tomorrow. |
| Agent: తప్పకుండా అండి. ఎల్లుండి ఉదయం 11 గంటలకు slot ఉంది, ఆ time మీకు okay ఆ? | Agrees and offers 11 am the day after tomorrow, asking if the time suits. |
| Caller: 11 కి కష్టం, evening ఏమైనా ఉందా? 6 తర్వాత అయితే బాగుంటుంది. | Says 11 am is hard and asks whether there is an evening slot, ideally after 6. |
| Agent: ఎల్లుండి సాయంత్రం 6:30 కి slot ఉంది అండి. అది book చేసి, address తో పాటు confirmation WhatsApp లో పంపమంటారా? | Offers 6:30 pm, books it, and asks whether to send the address and confirmation on WhatsApp. |
| Caller: అలాగే, పంపండి. Thank you. | Agrees to the WhatsApp message and thanks the agent; the new slot is saved in the summary. |
Illustrative call, written for this page. Real calls follow your script and your lead’s answers.
Before you choose
Best Tenglish AI voice agent: how to judge one
| What to test | How to test it |
|---|---|
| Negation carried by a Telugu suffix | Say 'cancel cheyyakandi' on one call and 'cancel cheyyandi' on another. The English verb is identical and the meaning opposite; the reply and the saved summary must reflect the right instruction each time. |
| The -aa question ending | Say 'Saturday possible aa?' and then 'Saturday possible.' Telugu turns a statement into a question with a short ending; the agent should answer the first and acknowledge the second, not treat both alike. |
| Respectful meeru register | Listen for andi, meeru and garu throughout the agent's lines. Addressing an older caller as nuvvu sounds rude in Telugu, so check the polite register holds from the greeting to the closing line. |
| Telugu number words beside English digits | Say 'nalabhai lakshalu', '40 lakhs' and 'rendu vandalu' on separate calls. Budgets alternate between Telugu and English counting; confirm the captured amount and unit are the same each time. |
| Callers from both states | Have one tester from Hyderabad and one from Vijayawada or Visakhapatnam speak naturally, then compare transcripts. Everyday words differ between regions; expect to review the first batch and adjust your knowledge base. |
Outpero is published by the vendor being described. Run these tests on every shortlisted product, ours included, using recordings of your own callers.
What you will hear
How Tenglish is spoken across regions
| Variety | What to expect |
|---|---|
| Hyderabad Tenglish (Hyderabad, Secunderabad, Gachibowli, Kukatpally) | English-heavy among IT workers, with Dakhni-influenced Hindi and Urdu words appearing in everyday Telugu. The agent uses one neutral register, so check a sample of calls from your own area. |
| Coastal Andhra Tenglish (Vijayawada, Guntur, Visakhapatnam, Rajahmundry) | Fuller Telugu with English for fees, forms and EMIs, so the quality of the Telugu matters more than the English. Pilot with real leads before assuming Hyderabad results will carry over. |
| Telangana and Rayalaseema district Tenglish (Warangal, Karimnagar, Nizamabad, Tirupati, Kurnool) | Telugu-first calls where English shows up mostly for numbers, medicine names and bank terms. Local word choices vary, and a small pilot is the dependable way to find them. |
| Young urban Tenglish (Campuses and tech corridors around Madhapur and Kukatpally) | Sentences that are mostly English with Telugu particles such as 'ok andi'. For leads who open in English, the English agent is a reasonable alternative; choose by the language the lead starts in. |
Tenglish AI voice agent or Tenglish text to speech?
A Telugu voice-over or text-to-speech tool turns a script into audio and then goes quiet. If the patient answers 'cancel cheyyakandi, reschedule cheyyandi', the recording cannot tell that the second verb is the instruction. A voice agent follows the whole Telugu-English sentence, books the new slot and writes the summary. Voice broadcast plays one fixed message to a list and ends; it is not an AI conversation.
Where it matters most
Industries that call in Tenglish
Appointment booking and rescheduling at Hyderabad hospitals, where patients and families mix Telugu with English medical and department names.
Home sample collection and report-ready calls across Telangana and Andhra, with test names in English inside Telugu sentences.
Portal and Meta leads for Kokapet, Gachibowli and Vizag projects, from buyers who state budgets in lakhs and ask for site visits in Tenglish.
Interest-due and renewal reminders across Andhra and Telangana towns, where customers answer in Telugu but quote amounts and dates in English.
Quote follow-ups after 2BHK and 3BHK enquiries in Hyderabad, where BHK, modular and site visit are English words used in every sentence.
Questions people ask
Is Tenglish a separate setting from Telugu?
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No. The Telugu agent handles Tenglish on its own: it opens in Telugu and moves into English the moment the caller does, mid-sentence, in the same voice. You only pick English as the agent's language if your list is English-first — Hyderabad IT professionals booking a SaaS demo, for example — since the Telugu agent already follows callers who mix.
What does a typical Tenglish sales call sound like?
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Something like: 'Haa andi, form fill chesanu, but budget konchem flexible — Saturday site visit possible aa?' English nouns and verbs, Telugu grammar and politeness. The agent needs to pick out Saturday, site visit and the budget signal, answer in the same mix, and book the slot — not ask the caller which language they would prefer.
Why do generic voice bots fail at Tenglish?
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Most treat a call as one language. When a Telugu caller says 'cancel cheyyakandi' — please don't cancel — a system that catches only 'cancel' records the opposite intent. Others switch into full English and stay there, which sounds cold to a Telugu speaker. Outpero's agent is built for this mix: it switches to English when the caller does, in the same voice, with Telugu politeness intact.
Which industries in Hyderabad and Andhra need Tenglish handling most?
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Real estate in Gachibowli, Kokapet and Vizag, where portal leads come from both IT professionals and local buyers; hospitals and diagnostic labs; engineering and medical admissions counselling; interior designers following up quote requests; and gold-loan and NBFC follow-ups. In each, callers mix freely, and an agent that sticks to one language sounds out of place quickly.
How do I test Tenglish with my own leads?
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Sign up at app.outpero.com for 50 free credits — about ten minutes at the Standard ₹5/min tier. Call your own number and speak like your customers: Telugu sentences with English booking terms, a budget in lakhs, a sudden full-English question. Then read the transcript and the custom fields the agent captured. There is no setup fee and no lock-in.
How much does a Tenglish AI voice agent cost?
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Outpero has no setup fee and no monthly base fee — you pay only for connected talk time, from ₹5 per minute (1 credit = ₹1, credits never expire), plus ₹649/month for a dedicated calling number. The price is the same in every language.
What is the best Tenglish AI voice agent?
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The best Tenglish AI voice agent is the one that passes your own test on your own callers. Check negation carried by a Telugu suffix; the -aa question ending; respectful meeru register. Outpero is a specialist in regional-language voice AI and publishes its price, but it is the vendor writing this page, so run the same tests on any shortlist.
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