Metrics
What is Connect rate?
Connect rate is the percentage of outbound call attempts that result in a live conversation with the intended person.
Indian outbound connect rates are heavily affected by spam labelling, unknown-number avoidance and time-of-day. Calling from a consistent, DLT-registered number and at appropriate hours materially improves it. Connect rate is distinct from answer rate, which counts any pickup including wrong numbers.
It is the denominator for every other outbound metric — a campaign with a poor connect rate cannot be fixed by a better script. Outpero dials from a dedicated, DLT-registered +91 number for exactly this reason — a stable, recognisable number protects connect rate over time.
What is Connect rate?
+
Connect rate is the percentage of outbound call attempts that result in a live conversation with the intended person. Indian outbound connect rates are heavily affected by spam labelling, unknown-number avoidance and time-of-day. Calling from a consistent, DLT-registered number and at appropriate hours materially improves it. Connect rate is distinct from answer rate, which counts any pickup including wrong numbers.
Why does Connect rate matter?
+
It is the denominator for every other outbound metric — a campaign with a poor connect rate cannot be fixed by a better script. Outpero dials from a dedicated, DLT-registered +91 number for exactly this reason — a stable, recognisable number protects connect rate over time.
Related terms
Try it in 30 seconds
Hear your business’s fastest employee take a call
Call the agent yourself and hear how it handles a real enquiry in Telugu. No card, no signup — 20 free credits when you’re ready to deploy one.
₹1899/month + calls from ₹3/min
Or see the full product — Andhra & Telangana's fastest employee.